CV Profile No.30414

Experience in the following industries :

• Banking, insurance, finance
• Call centers, hotlines
• Distribution, selling, wholesale
• Education, training
• Motor, transportation equipment, reparation

Professional experience

• Sales representative
• Zimapan investment
• 03.2010 - 08.2014
• • Ensured to provide prompt service to customers. • Ensured that parts are correctly checked against delivery notes, and that all orders are checked before the delivery note is signed. • Ensured that the work area is kept to a high standard of cleanliness. • Maintained up-dated displays at all times. • Managed procedures for cash, cheques and accounts. • Reported stock damage and losses to the Parts Manager. • Assisted in stock checks. • Marketing truck parts • Counter sales • Marketing research • Telephone selling • Suggesting items, and documenting sales • Keeping client records up to date • Notifying clients about new sales. • Placed orders for parts, stocking parts in inventory and informed recipients when orders arrive. • Maintained catalog of parts, and updated it on price changes. • Ensured the correct merchandise is shipped and in perfect condition. • Prepared and maintained records and reports on inventory; approved purchase orders and worked with accounting to process invoices. • Assisted in the annual parts inventory; maintained neat and orderly stock. • Informed departments responsible for filing adjustment claims as to whether or not shipments are damaged and incorrect.

• Call Centre Representative
• Moonlight Funeral Assurances
• 08.2007 - 06.2009
• • Answer inbound calls Make outbound calls to potential clients in order to sell the company’s funeral policies • Perform data entry services for the company in regards to punching in custom information, call logs and successful sales • Answered telephone inquiries on products, and services • Resolved problems of clients • Conducted telephone interviews to process funeral policy applications

• Office Administrator
• ABI LINKS
• 01.2013 - 08.2013
• • using a range of office software, including email, spreadsheets and databases; • managing filing systems; • management of social media; • developing and implementing new administrative systems, such as record management; • organising the office layout and maintaining supplies of stationery and equipment; • maintaining the condition of the office and arranging for necessary repairs; • organising and chairing meetings • overseeing the recruitment of new staff, sometimes including training and induction; • ensuring adequate staff levels to cover for absences and peaks in workload, often by using temping agencies; • delegating work to staff and managing their workload and output; • promoting staff development and training; • implementing and promoting equality and diversity policy; • writing reports for senior management and delivering presentations; • responding to customer enquiries and complaints; • reviewing and updating health and safety policies and ensuring they are observed; • Attending conferences and training.