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- Last name : ********
- First name : ********
- Phone : +26***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Profile details
Job category searched
- IT, new technologies
Professional experience
Experience in the following industries :
- Banking, insurance, finance
Professional experience
- POS TECHNICIAN, IS SYSTEMS ANALYSTS
- Steward Bank
- Since 07.2018
- WORK EXPERIENCE STEWARD BANK Technology Services Department Position: IS Operations Analyst Trainee Period: 11 July 2020 till now Duties /Responsibilities Second level end user systems support System diagnosis and monitoring System analysis and evaluation Start of day processes Position: Point of Sale (POS) Machine Technician Period: July 2018- 10 July 2020 Duties/Responsibilities Provide onsite and remote support for POS including training, configuration and monitoring. Troubleshoot, diagnose and repair software faults. Document, prioritize and follow up on all support tickets. Train Customers all aspects of POS systems when necessary. Provide on call technical support and troubleshooting. Maintain working relationships with clients and partners. ZIMBABWE NEWSPAPERS 1980 LIMITED (HEAD OFFICE) Innovation Business Research and Development Department Position: Intern Period: September 2015- July 2016
- Intern
- Zimpapers Zimbabwe Ltd
- 09.2015 - 07.2016
- ZIMBABWE NEWSPAPERS 1980 LIMITED (HEAD OFFICE) Innovation Business Research and Development Department Position: Intern Period: September 2015- July 2016 Duties/Responsibilities 1. Business Development and Innovation Proposals and concept development of new products and markets Preparation of business plans, budgets and Gantt charts of new projects Redesigning or repackaging of existing product and services 2. Market Research Studies Product performance evaluation studies Customer satisfaction studies Feasibility studies Focus group discussions Data capturing and analysis Questionnaire designing 3. Intelligence Gathering Gathering market/competitor intelligence for all the divisions Interpretation of market trends and statistics both local and international 4. Sales and Marketing Recommending strategies and initiatives of sales growth to the Sales and Marketing Managers Reviewing performance of the group’s individual products and the overall performance of the SBUs
- Applications Support Engineer
- Champions Insurance
- Since 06.2022
- Systems monitoring, troubleshooting and maintenance. Deployment of softwares, QATs and UATs. Network Monitoring and Infrastructure Support
Skills
Excellent communication
Project Management
Governance
Information Security
Integrations
Troubleshooting
Education
Education level : Master
- Chinhoyi University of Technology
- 02.2020 - 10.2021
- MSC Big Data Analytics
Masters
- Catholic University in Zimbabwe
- 08.2013 - 08.2017
- Bachelor's degree in Business Management and Information Technology (2.1)
Degree
- Project Management Institute
- 10.2023 - 10.2023
- Project Management Professional (PMP)
Certification
Key Skills
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Bulawayo - Harare - Manicaland - Mashonaland Central - Mashonaland East - Mashonaland West - Masvingo - Matabeleland North - Matabeleland South - Midlands - International
- Place of residence : Harare
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Freelance - Part-time work
- Last updated : 28.02.2024
- Total views CV : 124
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