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CV Profile No.65663

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Profile updated on 18.06.2024

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Profile details

Job category searched

  • IT, new technologies

Professional experience

Experience in the following industries :

  • IT, software engineering, Internet
  • Telecom

Professional experience

  • CUSTOMER SERVICE
  • TELECONTRACT
  • 03.2021 - 12.2021
  • Dealing with customer complaints or get a manager involved if you are unable to solve a problem. Identifying and assessing a customer’s needs to ensure they are satisfied. Speaking with customers via email, live chat, on the phone, or face-to-face in-store. Keeping detailed records of customer interactions and being in charge of customer account details. Generating sales leads. Following your company’s communication procedures and policies. Utilizing technology to handle a high volume of calls. Managing a team of inexperienced customer service representatives if in a senior role.

Skills

PROGRAMING, NETWORKING, COMMUNICATION, DATA ANALYSIS

Education

Education level : Bachelor

    INFORMATION SYSTEMS

  • MIDLANS STATE UNIVERSITY
  • Since 08.2018
  • Programming; Computer networking hardware software; computer graphics; artificial intelligence; management accounting; financial accounting and management information systems: financial mathematics ; statistics and business law. Specialist Focus: Information systems and technology in business and industry with a special focus on computer applications in business. Orientation: Research and innovation oriented. Teaching and learning are professionally oriented and focused on practical aspects Distinctive Features: The program builds the research-technology-innovation continuum and focuses on knowledge development and application using a student-centered approach

Key Skills

  • PROGRAMMMING
  • Networking
  • INFORMATION SECURITY
  • DATA ANALYTICS
  • WEB DEVELOPMENT

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Bulawayo - Harare - Manicaland - Mashonaland Central - Mashonaland East - Mashonaland West - Masvingo - Matabeleland North - Matabeleland South - Midlands - International
  • Place of residence : Harare
  • Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
  • Last updated : 18.06.2024
  • Total views CV : 119

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