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- Last name : ********
- First name : ********
- Phone : +26***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- IT, new technologies
- Marketing, communication
- Sales
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Industry, production, manufacturing and other
- Marketing, communication, media
- Services other
- Telecom
Professional experience
- Business Desk Analyst
- Multichoice Zimbabwe
- Since 07.2017
- • Managing in-country analysis of system issues and providing support processes and techniques to system users in all customer touch points • Creating a positive customer support experience through deep system and problem understanding, ensuring timely resolution or escalation and communicating on progress • Evaluating business system processes and uncovering areas for improvement • Overseeing a cross functional team of system super users • Compiling daily and monthly business systems reports
- Customer Services Representative
- Multichoice Zimbabwe
- 08.2011 - 06.2017
- • Handling customer enquiries, queries, complaints, offering technical advice and product support
Skills
Marketing planning, Project planning, Reputation management, Stakeholder management , Business intelligence
Education
Education level : Technical school
- Chartered Institute of Marketing
- 01.2012 - 09.2016
Marketing Management
Key Skills
- Marketing
- Marketing Management
- Marketing Planning
Languages
- English
- Fluent
More information
- Availability : in 3 months
- Geographical flexibility : Bulawayo - Harare - Manicaland - Mashonaland Central - Mashonaland East - Mashonaland West - Masvingo - Matabeleland North - Matabeleland South - Midlands - International
- Place of residence : Harare
- Accepted employment type : Permanent contract
- Last updated : 02.11.2019
- Total views CV : 224
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