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- Last name : ********
- First name : ********
- Phone : +26***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- Marketing, communication
- Sales
- Secretarial work, assistantship
- Services
Professional experience
Experience in the following industries :
- Marketing, communication, media
Professional experience
- Credit Control Clerk
- Edgars Ltd
- 05.2019 - 05.2021
- As a Credit Control Clerk at Edgars Ltd, l was responsible for managing the company's credit control processes. I also communicated with customers to resolve payment issues and maintain positive relationships.
- Customer Service Representative
- Econet Wireless Omnicontact BPO
- Since 09.2021
- As a CSR, I provide excellent customer service and handle customer inquiries and concerns. l utilize my strong communication skills to effectively communicate with customers and provide them with accurate and helpful information. l also demonstrate my ability to work under pressure by handling high volumes of customer interactions. Provide excellent customer service and address inquires. Handle high volumes of customer interactions.
Skills
Strategic thinking.
Strong analytical skills.
Excellent communication and multitasking skills.
Troubleshooting and problem-solving.
Education
Education level : Bachelor
- Lighthouse
- 01.2015 - 11.2016
- History A Shona B English B Geography B Mathematics B Integrated Science B Physical Science C Principles of Accounts C
O-Level
- CICM
- 04.2022 - 09.2022
- Customer Service Marketing Customer Experience Management Customer Relationship Management
Customer Experience Management
- IMM Graduate School Of Marketing
- 01.2022 - 12.2022
- Fundamentals in Marketing Fundamentals in Digital Marketing Fundamentals in Business Numeracy Fundamentals in Business Communications Fundamentals in Business Management Fundamentals in Supply Chain Management Academic Literacy
Higher Certificate in Marketing Management
- IMM Graduate School Of Marketing
- Since 08.2023
- Business Communication Business Management 1 Business Statistics
BBA In Marketing Management
Key Skills
- Familiarity with market research techniques and tools.
- Knowledge of digital marketing platforms and social media channels
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Harare
- Place of residence : Harare
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 22.01.2024
- Total views CV : 43
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