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CV Profile No.78184

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Profile updated on 26.01.2024

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  • Last name : ********
  • First name : ********
  • Phone : +26***********
  • Email : ******@******.***
  • Date of birth : **.**.****
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  • Attached CV : cv
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Profile details

Job category searched

  • Management
  • Marketing, communication
  • Services
  • Telemarketing, teleassistance

Professional experience

Experience in the following industries :

  • Banking, insurance, finance
  • Call centers, hotlines
  • Marketing, communication, media
  • Services other
  • Telecom

Professional experience

  • Customer Experience Manager
  • Econet Wireless Zimbabwe
  • Since 08.2012
  • Customer Experience Manager Have risen from a customer representative agent to Customer Experience Manager.
  • CUSTOMER EXERIENCE
  • ECONET WIRELESS
  • Since 08.2012
  • Implemented and managed CRM for better consumer engagement to strengthen sales, loyalty and retention Enhanced Customer Experience to optimize business results through data driven personalisation Cultivated Customer loyalty, promoted repeat customers and improve sales. Excellent customer service attitude and the ability to interact with customers in a professional manner

Skills

More than 10 years vast experience in Banking, Tax and Customer Experience.

Education

Education level : Bachelor

    B.COMM HONS IN BUSINESS STUDIES

  • MIDLANDS STATE UNIVERSITY
  • 03.2003 - 12.2006
  • Professional experince More than 10 years vast experience in Banking, Tax and Customer Experience.

    B.COMM HONS BUSINESS STUDIES

  • MIDLANDS STATE UNIVERSITY
  • 03.2003 - 12.2006
  • Implemented and managed CRM for better consumer engagement to strengthen sales, loyalty and retention Enhanced Customer Experience to optimize business results through data driven personalisation Cultivated Customer loyalty, promoted repeat customers and improve sales. Excellent customer service attitude and the ability to interact with customers in a professional manner

    CUSTOMER EXPRIENCE MANAGER

  • ECONET WIRELESS
  • Since 08.2012
  • Implemented and managed CRM for better consumer engagement to strengthen sales, loyalty and retention Enhanced Customer Experience to optimize business results through data driven personalisation Cultivated Customer loyalty, promoted repeat customers and improve sales. Excellent customer service attitude and the ability to interact with customers in a professional manner

Key Skills

Languages

    • English
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Harare
  • Place of residence : Harare
  • Accepted employment type : Permanent contract - Fixed-term contract - Part-time work
  • Last updated : 26.01.2024
  • Total views CV : 39

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