CV Profile No.82414

Experience in the following industries :

• Education, training
• Electric, electronic, optical and precision equipments
• Engineering, development studies
• IT, software engineering, Internet
• Telecom

Professional experience

• Network and infrastructure Officer
• National Blood Service Zimbabwe
• Since 12.2021
• Administering and recommending contemporary network and databases technologies for implementation. Administering the Mobile Donor Collection Tool, Pastel System, CCTV, Access Control, Laboratory Information system including interfaces, VolP and Telephone Systems. Recommending and reviewing appropriate ICT staff, users and interns’ trainings . Installing, configuring, diagnosing, repairing, and upgrading PC hardware, printers and other ICT equipment while ensuring its optimal performance. Administering accounts and assigning privileges according to user duties in the region. Configuring and administering desktops, printer and remote station networking devices. Performing preventive maintenance. Supporting development and implementation of new computer projects and new hardware installations. Maintaining and repairing of hardware, software and networking services. Providing system upgrades, data backup, anti-virus installation and update, and internet security to all users. Providing remote and on-site I.T. troubleshooting support to all users at the main office and field camps. Ensuring all software used is genuine and authentic and timely update compatible software for easier operating. Developing ICT standard operating procedures in accordance with the organization's ICT Policy.

• ICT Technician
• Harare Institute of Technology
• 10.2011 - 11.2021
• Administered repaired and maintained computer networks, hardware, software, telecommunication systems and electronics equipment. Protected the security of hardware, software, and data by establishing, coordinating, and implemented network security procedures. Performed data backups and disaster recovery operations when necessary. Configuring maintaining, and monitoring email applications and virus protection programs. Provided day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems to ensure all time connectivity. Carried out network firewall installations and configurations to prevent cyber threats.

• Telecomminication and Electronics Technician
• Standard Global Communications
• 10.2004 - 07.2011
• Installed, serviced and repaired telecommunication PBX systems network equipment for banks and other commercial institutions. Provided user training and support of all property/site ICT networking systems. Installed, repaired and maintained Local Area Networks and Wide Area Networks. Installed, maintained, and supported of computer hardware and software. Repaired, to component level, CCTVs, UPS, SMPS, network switches, laptops, telephone handsets, mobile phones, intercom systems, laptops, photocopiers, modems, printers, Switches, televisions, public address systems, digital satellite receivers, projectors and inverters