CV Profile No.83935

Experience in the following industries :

• Advice, audit, accounting
• Banking, insurance, finance
• Distribution, selling, wholesale
• Marketing, communication, media
• Tourism, leisure activities

Professional experience

• accounts clerk
• Telone Pvt Ltd Zimbabwe
• 05.2021 - 08.2024
• Prepared monthly, quarterly and annual reports of all billings. Also prepared reconciliation of bank and cash transactions. • Compiled records for audits to facilitate smooth and complete reviews. These records included Know Your Customer (KYC). • Recorded sales transactions, outgoing payments, and receipts to support financial governance. • Account manager, calculated bills owed by customers, prepared invoices and distributed statements. managed 30 post-paid accounts per month. • Stock handling, managed stocks that is modems, I recorded stocks received, sold and remaining manually as well as in the system SAP. Proficient user of SAP. • Credit control, vetted clients who have applied for service, assist with clearance of blacklisted clients, negotiate with clients on payments of debts in the form of payment plans. Managed to use my excellent negotiating skills and attained desired results. • Debt Management, reconciled customer accounts, produced age analysis report, developed and maintained debtor escalation process and followed up with outstanding clients through phone calls, visits and emails. • Financial statement preparation and analysis, managed over 2000 clients' revenue who use our services and recharge Wi-Fi on a daily basis. Then used cost basis analysis to determine whether a profit or loss is being made impacting sound decision making

• accountant (part*time)
• Chemwapiwa Investments Pvt Ltd Kariba
• 01.2024 - 06.2024
• • Financial Record Management- maintained and updated financial records of the canteen, ensured accuracy and compliance to accounting standards. • Payroll processing- managed payroll of 15 employees, ensuring accurate scheduling and in adherence to all legal requirements. • Accounts receivable & payable- managed debtors making sure payments were made on time reducing processing time. Introduced a systematic way of managing inventory and cash whereby getting several quotations and compared pricing, reduced costs by 15%. • Budget preparation- planned and prepared the budget thereby assisting in making informed decisions and drive growth. • Tax Returns- prepared accurate and timely returns in regulation with ZIMRA. • Managed company reconciliations that is bank, cash and stock reconciliations.

• Administration Clerk
• Telone Pvt Ltd
• 01.2022 - 12.2023
• • Record filing and data entry of accounts payable & receivable, purchase orders, inventory and department files. • Compilation of budgets for 4 stations and maintain financial records. • Maintaining clientele base by keeping a good relationship with clients.

• Customer Service Representative
• Netone Pvt Ltd
• 01.2018 - 12.2018
• • Resolved customer issues 5 per day effectively, using strong interpersonal skills and conflict resolution techniques. • Handled customer complaints 10 per day, providing appropriate solutions to guarantee positive outcomes. • Assisted customers over 15 per day with varying questions using product knowledge and service expertise. • Maintained excellent client satisfaction by providing in-depth support.

• Brand Ambassador
• Netone Pvt Ltd
• 08.2017 - 12.2018
• • Gained customer interest and trust with personable attitude. • Used friendly, outgoing and positive personality to approach customers 20 per day with confidence and professionalism, improvising in uncertain situations. • Worked flexibly to meet demands of changing campaigns. • Answered questions and offered advice on available products and services. • Acted as a role model to provide professional, positive brand representation.